Timberland UK Reviews

Timberland.co.uk offers a wide range of products and services. The popular categories include Boots, Shoes, Clothes, Jackets, and Accessories. They have a Classic 6-Inch Boot and New Arrivals in their boot category. Their apparel includes Waterproof Sneakers and Boat Shoes. They also have a Weekend Sneaker which is light and comfortable. They offer a variety of Sandals that can be worn at work, in a park, or on a trail. Their Originals: Boat Shoe comes in all-new colourways. They also have a variety of bags including the Tuckerman Leather Crossbody Bag, Canvas and Leather Backpack, Canvas and Leather Crossbody, and the Tuckerman Leather Tote. They also offer a Timberland® Core Tote. They have a Mid Season Promo offering 20% off on selected styles. They also have a Reserve Online and Buy in Store service. Their story is defined by the outdoors and they have three distinct categories: Work, Life, and Outdoor. They also have a Store Locator to find the nearest Timberland store, retailer, or outlet. They are a global brand with a culture of innovation and a vision to solve problems for their communities. They have a range of products for the job, trail, street, or stage. They also have a Limited Edition Timberloop. Their products are inspired by the New England tendency to ‘think outside the box’ and create innovative solutions to everyday problems. They have iconic products like the Original Timberland® Boot and the 3-Eye Lug Handsewn Boat Shoe. They also have the Euro Hiker and the Original Timberland® Boot. They are dedicated to tackling bigger issues like climate injustice and responsible manufacturing.

The website "Timberland.co.uk" accepts the following payment methods for purchases made on their site: VISA credit/debit, MASTERCARD credit/debit, AMERICAN EXPRESS, VISA ELECTRON, MAESTRO, PAYPAL, and KLARNA. Payment must be made in the currency as indicated on your order before you submit it. The products will be supplied after the payment is cleared. If you pay by credit or debit card, you must supply your card details when you place your order. When you place your order, the card issuer will be contacted to request authorisation to the use of your card for payment of products. The necessary funds on your card are reserved until the purchase process is completed or cancelled. However, no amount is actually charged on your card until the purchase process is completed. Authorisations can remain pending 3 to 7 days even in case of cancelled orders. In such cases, no actual charges will be effected, and the funds will be eventually released. If you pay by PayPal, you will be asked to log in to your PayPal account with your email address and password to confirm the payment. If you do not have a PayPal account, you can still pay with PayPal up to a maximum of 10 times and will be asked to enter personal data and credit card details. The payment for an order is usually collected upon confirmation of the shipment of the relevant products. However, if you prefer and select one of the alternative payment methods (APMs) entailing an upfront collection of the payment, the payment will be collected upon order confirmation. In the exceptional case the products you ordered are not available, and you have already paid through an APM, a full refund will be issued. The APMs include: PAYPAL, SOFORT, KLARNA, GIROPAY, IDEAL, BANCONTACT.

Timberland.co.uk has a detailed return policy. If you are not satisfied with the products you received, you can return them within 30 calendar days of delivery and get a refund. The return process involves several steps:

1. Start Return: Log into your account and go to your order history to initiate the return process. If you purchased as a guest, enter your 8 digits Order Number and the email address you used on your order to initiate the return process. Click on the 'Create a Return' button on the Order Details Page.

2. Schedule: Select the items to return, the reason for the return, and the preferred return method.

3. Prepare your Return label or QR/Barcode: Download your code on the return confirmation page. This QR/Barcode is needed at the drop-off point. You'll also receive this via email. No need to print anything; simply show your confirmation email at your preferred drop-off point and they'll print and attach the label to your parcel.

4. Pack: Pack the items you would like to return. Reuse the original shipping package and seal securely. Make sure all old shipping labels, stickers, and other materials have been removed from the outside of the package or covered up.

5. Give it to the carrier: Drop off the package at the preferred selected location within the opening hours. Present your downloaded barcode and they will print it and stick it to the parcel. You'll receive a confirmation of this in your inbox along with a tracking number.

6. Receive confirmation: You'll receive an email confirmation as soon as your returned products have been received, accepted, and processed. This might take up to 2-3 business days after the return has been received.

7. Receive refund: Once your return is inspected and accepted by the quality assurance team, the refund will be released to your original form of payment. The whole process, from when you have printed the return label to when the refund is visible on your account, can take up to 14 days.

As for the shipping policy, most deliveries will be made within 3-7 working days, excluding weekends (express deliveries are instead granted in 1-2 working days). It can take 3-5 working days for your order to show up in the carrier network. During this time there won't be an update to the tracker, but the package is on its way to you. They offer a range of delivery options to receive the products purchased on the site. You can choose the one that best suits your personal needs. These include Standard Delivery, Collection Points, Free Click & Collect at any TIMBERLAND store, and Express delivery. Note that in case of returns for change of mind, you will be fully reimbursed apart from shipping costs for express delivery, if you had chosen this shipping method.